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Diligent Academy will be relaunched in a new learning platform to help us deliver the best learning experience for our customers.
Everyone who is interested in expanding their knowledge about Diligent solutions, certifications, product, and more. These individuals will consist of customers of all Diligent products, Diligent Partners, and participants of Diligent Institute certificate programs.
There are two different access dates for the relaunched Diligent Academy:
For learners participating in Diligent Institute
certificate programs, you’ll be given access to the relaunched Diligent
Academy on May 23, 2023. You will receive email communication from the
Diligent Institute team with more information and instructions on this
transition. Diligent Institute certificate programs include the following:
For all other learners, you’ll be given access to the
relaunched Diligent Academy on June 1, 2023. Transitioning to the new
Diligent Academy platform includes the following important dates and
The last day to access the current Diligent Academy platform will be May 23, 2023.
Through the new Diligent Academy platform, we aim to improve the learner experience, expand our Diligent training offerings, and provide a unified learning experience for all learners. The relaunched Diligent Academy will provide:
The way you access the relaunched Diligent Academy will depend on the type of learner you are.
Learners participating in Diligent Institute certificate
For learners participating in any of the following Diligent Institute certificate programs, you will receive email communication from the Diligent Institute team with more information and instructions on this transition:
Existing HighBond/ACL customers and learners will be able to access the updated Diligent Academy platform using the Academy link on HighBond Launchpad or via Diligent Connect, our newly named Community.
Partner learners will be able to access the updated Diligent Academy platform using the Partner Portal.
To prepare for the Diligent Academy platform update, you’ll need to:
If you have logged into the current Diligent Academy platform since January 1, 2021, your full learning history will be retained in the new platform. We are also retaining the learning history for all ACDA exams, Diligent Institute certificate programs, and partner certifications.
Courses, exams, certifications, and training with a progress
Your certificate completion status will be transferred to the new platform. However, the migration process does not enable us to transfer learners' certificate files to the new platform. Once you’re in the new platform, you’ll receive instructions on how to upload certificates to your new profile if you like. Download any Certificates you would like to keep for your records by May 23, 2023.
Once you access the relaunched Diligent Academy, you’ll be presented with your learner dashboard, which will contain links to onboarding resources, the content catalog, supplementary resources, and your learning activity. Your learner history will appear on your learner dashboard, displaying the courses, exams, certifications, and training you were enrolled in as follows:
Yes. You can take a self-guided tour of the platform by watching the welcome overview video and completing the onboarding courses that will be available in the new platform.
If learners included in your progress report have been active from January 1, 2022, then your progress report will be migrated over to the new platform. Submit a new progress report request here.
No, you will not be able to access the existing Diligent Academy platform after May 23, 2023. You will need to download all files, presentations, and documents from the courses, certification programs, or other content that you may want to reference later.
If you have any additional questions, please reach out to us! We’re happy to help!
Learners participating in any of the following Diligent Institute certificate programs, please email firstname.lastname@example.org:
Partner learners, please email email@example.com.
HighBond/ACL customer learners, please email firstname.lastname@example.org.